Delivery Models

IT is backbone of any business.We deliver our IT infrastructure services in mainly three different  methods to cater different types of business requirements.

  • Residential IT Infrastructure Management.

     We will have an expert engineer at customer location to provide a higher SLA services.The resident Engineer will be assisted with a remote team to resolve higher level tasks. The delivery will be assisted with cloud hosted issue tracking system, cloud based monitoring system along with  cloud based inventory management tools. A Backup Engineer and an account manager will be available to provide seamless service delivery.
  • Visit based IT Infrastructure Management.

 For small and medium business, it is difficult to afford and and engage a residential engineer for their systems and network administration activities. We have tailored visit based service to cater this segments requirements. Here an expert Engineer will visit the site either weekly once or twice to make sure customer network, systems and applications are in reliable state to support their business. In addition to these mandatory visits, we provide visits based on issues and on-demand requirements.
  • Remote IT Infrastructure  Management.

   A Team of network and server administrators will take care of your network,application and server support requirements. The delivery is  assisted with cloud based issue tracking system, monitoring and management tools. We provide remote server management and application management 8 hours a day from Monday to Saturday.
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